We do all possible to make your shopping experience with Scooter Wear a positive one. We strongly believe in great customer service - we stand to win your much valued business and have you return to shop with us again.
We hold significant stocks to enable us to ship the same day as we receive your order and the vast majority of our customers receive their chosen item within 48 hours of ordering with significant numbers receiving their chosen products the very next day!
Sincerely, Shaun Olson
Just to say thanks for providing such excellent after-sales service. This is the second time you've helped me out long after I've bought something from you and the quality of your scooter leg covers (I've purchased 3 so far for different bikes) is excellent. - Nick Morris (Tucano Urbano Termoscud Fan!)
What a fantastic new website guys, full of my favourite kit - bravo!
Great item, speedy delivery...thanks!!!! (Tucano Urbano Parka lady T)
Great communication, thanks for the awesome helmet! (Roof Boxer V8)
Fantastic all round service! How it should be! A+++++ (Tucano Urbano Scooter / Motorcycle Muffs)
Cool goggles, propmtly delivered - thank you. (Davida Goggles by Leon Jeantet)
Fantastic purchase, excellent service, above and beyond for your customers.
Great product. Superquick delivery! Thanks. (Grip Lock - Red)
Perfekt, thanks and best regards from switzerland! (Belstaff Olivers Mount / Leather Mojave)
Great invention, easy to use, excellent service, thank you very much. (Grip Lock - Yellow)
'Just recieved my Corrazzo postale black jacket Great service you have given me - fits nice not bulky very pleased and helpfull to talk to on phone 10/10, thank you' - Steve Bennett
'Just wanted to say what a great service you provide. I got my Tucano Urbano leg cover for my Suzuki Burgman AN400 the next day after placing my order. What service! How nice it is to find a company that gets things sorted so quickly. Very, very impressed! Having used the cover over the past month (now the weather has got worse) I am over the moon with it. I have been riding motorcycles now for over 40 years and have tried to keep dry and warm but I have finally been converted to a scooter for everyday commuting. Thanks to my new leg cover which not only keeps me warm on cold mornings, but dry on wet ones. No more wet nether regions or changing under garments!! I would highly recommend a Tucano Urbano to anyone who wants to stay dry and warm on their scooter in the winter months!! Keep up the good work! More orders on the way as a new jacket will soon be required.'
'The Tucano Urbano Scooter Leg Covers arrived today (next day!) for our pair of Vespa's. Thanks for the easy way to select the right cover for our bikes and for your great service. Rest assured we'll be back to up-grade our jackets and gloves when it gets just a little colder in London. Thanks again!'
Lee and Hayley, London
'Hi, just wanted to thank you for my first order from your company & to say that i'm so pleased with the fantastic quality & speedy delivery of my gorgeous new coat & gloves!! I shall be ordering lots more goods with confidence in the future & would like to thank you for your top quality customer service!! With regards Marie.'
Marie, Orpington, Kent
'brilliant, thanks :) I shall make sure I tell all my friends what fantastic service you provide. Cheers.'
'Many thanks for the rapid service. Received the Tucano Urbano Urbis T jacket today. As for the jacket itself it is exactly what I wanted. I would recommend you to anybody interested in getting great service and the products to match. Especially when the delivery was free. A well satisfied customer.'
Darren, Fareham, Hampshire
'Thank you so much for incredible service, jacket arrived today - the day after ordering. Well done'
'By the way - I found your site really easy to use and was impressed by how quick my order arrived, good work!!
Suzy, South West london
'I would just like to say how delighted I am to receive the two Tucano Urbano Jackets that I ordered from Scooter Wear. They arrived 2 working days after I ordered them, and as advised by Phil, the size is perfect. The Key rings will come in use for sure, and I will be back in the future to order more product'
Paul, Cork, Ireland
'Just a very quick note: great jacket, great gloves, great advice, speedy delivery and some freebies - thankyou, will be back, will recommend!'
'Thanks again for getting the Tucano Urbano jackets and gloves to us so quickly and efficiently. We haven't seen them in the US before, and they really fit the bill!'
Mark and Jenny, San Francisco, California
'I'm really impressed with your selection of jackets, I've been after a fitted jacket for ages, but didn't want to look like a biker. I felt spoilt for choice but eventually went for Vega by Ixon - I now have some very jealous friends!'
'Where have you been all of my scootering life?'
'Thanks for the great advice, sorry about all of the emails! Have been living in my new Tucano Urbano 'Bora' jacket since receiving it. I now know what I'm getting my boyfriend for Christmas!'
'I'd been looking at the Corazzo jackets for a while - I'm so glad I decided to go for it. Your free delivery and great website made my purchase through scooter-wear.com even better - thanks!'
'I think you'll be getting a few of my mates on your site. I've not long had my Armadillo Parka and it's such a quality jacket - warm and safe on my bike and pretty cool around town....hmmmm what to go for next?'
'You weren't even displaying Tucano Urbano Termoscud leg covers on your site at the time but you got me just the model I was after and it was here in a couple of days - great, thanks! Now saving for a jacket to match!'
'I reckon you saved me a weekend's worth of trailing around the shops looking for a new jacket - thanks.'
'Just wanted to thank you for the express delivery service and fabulous hand grips!'
Steve, Sidcup, Kent